Terms of service

This website is operated by Emilyn Rose LLC. Throughout the site, the terms "we," "us," and "our" refer to Emilyn Rose LLC. By visiting our site or purchasing from us, you engage in our services and agree to be bound by these Terms of Service and any related policies. If you do not agree to these Terms, you should not access or use our website.

Terms of Service

Use of Services

You agree to use this site only for lawful purposes and to provide accurate and complete information when making purchases or creating an account. We reserve the right to refuse service, limit quantities, or cancel orders at our discretion at any time.

Products and Orders

We strive to display our products as accurately as possible; however, colors and product details may vary slightly depending on your device or viewing conditions. All orders are subject to availability and acceptance.

Orders that have already been processed or fulfilled cannot be modified or canceled except as described below for eligible subscriptions or pre-orders. Returns and exchanges are subject to our Refund Policy.

 

Subscriptions & Pre-Orders

Subscriptions

Some products may be available as a subscription. By purchasing a subscription, you authorize Emilyn Rose LLC to automatically charge your selected payment method according to the delivery frequency and subscription plan you choose until the subscription is canceled.

Your payment information will be stored securely to process recurring orders.

You may cancel or modify your subscription at any time before your next billing date. A link to manage your subscription is included in your order confirmation emails, or you may contact us for assistance.

Returns and refunds for subscription orders remain subject to our Refund Policy.

Pre-Orders

Some products may be offered as pre-orders for items that are not yet in stock but are expected to become available in the future.

When placing a pre-order, we may collect full payment, a partial deposit, or securely store your payment method to charge the remaining balance when your order is ready to ship.

You may cancel a partially paid pre-order at any time before it has been fulfilled. Once a pre-order has been fulfilled or shipped, it can no longer be canceled. Any requests for refunds after fulfillment will be handled in accordance with our Refund Policy.

Estimated release and shipping dates are subject to change and are provided as estimates only.

Pricing and Shipping

Prices for our products are subject to change without notice.

Orders are typically processed and shipped within 1–3 business days unless otherwise stated (such as for pre-orders). Delivery times are estimates only and depend on the shipping carrier and shipping method selected at checkout. Shipping timeframes are not guaranteed.

Once your order has been transferred to the shipping carrier, the risk of loss passes to you.

Intellectual Property

All content on this website, including but not limited to images, logos, branding, product designs, graphics, text, website design, and other materials, is the exclusive property of Emilyn Rose LLC and may not be copied, reproduced, distributed, modified, or used without our prior written permission.

Limitation of Liability

To the fullest extent permitted by law, Emilyn Rose LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services. All products and services are provided "as is" without warranties of any kind, except where required by law.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes become effective immediately upon posting to this website. Your continued use of the website after any changes constitutes your acceptance of the revised Terms of Service.

 

 

 

Questions about these Terms of Service should be sent to

info@emilynrosecandles.com

Emilyn Rose LLC
809 Laurel St, #202
San Carlos, California 94070
United States